Shipping & Returns
A quick overview of how we deliver your order and what to do if something isn't right.
Shipping Methods:
We ship via USPS, UPS, and FedEx depending on the size and type of order.
Shipping Information
Estimated Shipping Times:
Standard shipping: 2–5 business days
Expedited shipping: Available upon request (additional charges may apply)
Processing & Production Time:
Each product has its own production timeline. Please refer to our Turnaround Times page for specifics.
Shipping Costs:
Shipping fees are calculated at checkout based on your location and selected delivery method.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. You can follow your package’s journey using the carrier’s tracking page.
Custom Printed Products:
Due to the nature of custom print products, we do not accept returns or offer refunds unless:
The item arrives damaged
There’s a production defect
The order does not match your approved design proof
Design fees are non-refundable once the initial design proof has been delivered. We are happy to make revisions to any design.
Returns & Refunds
How to Request a Replacement:
If there’s an issue, contact us within 7 days of receiving your order. Email info@printspotexpress.com with:
Your order number
Photos of the issue
A brief explanation
We’ll review your request and resolve it promptly.
Design-Only Services
Questions?
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Contact us
info@printspotexpress.com
786-308-8508
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